Returns and Refunds Policy

We offer a 100% money-back guarantee only for products that arrive defective or damaged during shipping. If your product has any defect, contact us and we will provide you with a return address, and you may choose between a replacement or a refund. Depending on the situation, you may be required to cover the cost of return shipping.

If your order has already been paid for and you need to change or cancel the order, you must contact us within the first 24 hours. Once the packaging and shipping process has begun, it can no longer be canceled.

Please contact our support team if you are not satisfied with your order, and we will do our best to resolve the situation.

No refund will be issued if:
The order does not arrive due to factors under your control (for example, providing an incorrect address).
The 24-hour limit for changes or cancellations is exceeded.
The product was opened or used, unless it was defective or damaged at the time of receipt.

Reminder: You have 30 days from receipt of the product to request a return or refund for defective or damaged products. Claims made outside this period will not be accepted, without exceptions.

Orders cannot be canceled after they have been shipped. Refunds only apply if the product is damaged, defective, or does not arrive correctly.